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DOMESTIC SHIPPING

We like rewarding our customers! All orders valued over $50 with a delivery location in Australia will receive complimentary shipping.

All orders under $49.99 will receive a competitive shipping rate with Australia Post which is applied at your cart during the checkout process.

All orders are sent via Australia Post. On despatch of any item the customer will receive an automated email alert advising that their parcel has been scanned into the postal system and is in transit. Please note that sometimes these alerts can end up in the Junk Mail folder. If you do not receive this alert please check the Junk Mail.

Your nvme package is expected to be received within 2-4 business days from despatch.

Exception: expect 5-6 days for delivery to Perth, Darwin Metro, Northern Territory, Regional Queensland and rural locations.

Express Post also available on checkout.

 

SHIPPING – International Orders

All orders with a delivery location outside of Australia will be calculated on checkout via Australia Post.

This charge is for transport costs only, and does not cover import liabilities that may be applied by the government of the destination country. nvme does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will nvme accept any orders back due to rejection of customs charges. Orders cannot be returned to sender.

Please allow between 3-4 business days for dispatch on international orders.

We do not provide 'return labels'. Customers must return their items for refund or exchange at their own expense.

Customers are provided with tracking email alerts on despatch of their order and are responsible for tracking their items. nvme is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.

Shipping charges are non refundable.

 SHIPPING TIMES:

New Zealand: 3-5 days

Asia Pacific: 5-10 days

USA/Canada: 5-10 days

Middle East: 5-12 days

*Based on standard shipping

 

WE RESERVE THE RIGHT

To cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

 

IMPORTANT INFORMATION

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, bad weather, power outages, loss of internet services, etc.).

nvme does not take responsibility for any orders that are delivered according to the shipping service but are claimed to have not been received by the customer (e.g stolen parcels)

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